Term and Conditions

Last Updated: [Insert Date]

1. About Us

Outdoor Kayak Shop is a premier retailer of water sports equipment located at 3855 E Tulare Ave, Fresno, US 93702. We specialize in high-quality kayaks, paddle boards, and related accessories for adventure enthusiasts.

2. Target Audience

Our products are designed for water sports enthusiasts, outdoor adventurers, and recreational paddlers who value quality equipment for their aquatic adventures.

3. User Obligations and Responsibilities

3.1 Account Registration

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use

3.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Misrepresent your identity or provide false information

4. Products and Services

4.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, minor variations may occur. Colors may appear slightly different due to monitor settings.

4.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4.3 Product Use

Our water sports equipment is designed for recreational use. Users assume all risks associated with water activities and must follow all safety guidelines.

5. Ordering and Payment

5.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation. We reserve the right to refuse any order.

5.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

5.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, errors, or changes in supplier costs.

5.4 Sales Tax

Applicable sales tax will be added to orders shipped within the United States.

6. Shipping and Delivery

6.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

6.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Via EMS for orders over $50 (15-25 business days)

6.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. International customers are responsible for any customs duties, taxes, or fees.

6.4 Delivery Issues

Please inspect your shipment immediately upon arrival. Report any damage within 48 hours to [email protected].

7. Returns and Refunds

7.1 Return Policy

We offer a 15-day return window from delivery date for unused items in original packaging with all tags and accessories.

7.2 Non-Returnable Items

The following cannot be returned:

• Used or opened inflatable paddle boards
• Used or opened inflatable kayaks
• Opened paddle board repair & care products
• Personalized or custom-made items

7.3 Return Process

Contact our customer service at [email protected] to initiate a return. You will receive a Return Merchandise Authorization (RMA) number and shipping instructions.

7.4 Refunds

Refunds are issued to the original payment method within 5-10 business days for credit/debit cards and 3-5 days for PayPal. Original shipping costs are non-refundable unless the return is due to our error.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

9. Limitation of Liability

Outdoor Kayak Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim shall not exceed the purchase price of the product in question.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

12. Contact Information

For questions about these Terms, please contact us at:

Outdoor Kayak Shop
3855 E Tulare Ave
Fresno, CA 93702 USA
Email: [email protected]