Privacy Policy

Last Updated: [Insert Date]

Welcome to Outdoor Kayak Shop (kayakingsportsclub.com). We’re committed to protecting your privacy while providing premium water sports equipment to adventurers worldwide. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

To provide our services and enhance your shopping experience, we collect:

• Personal Identification Information: Name, email address, shipping/billing address, phone number when you create an account or make a purchase.
• Payment Information: Credit/debit card details (processed securely through our PCI-compliant system), PayPal email (if used). Note we don’t store full card numbers.
• Order Details: Products purchased, order history, preferences for kayaks, paddle boards, and related gear.
• Technical Data: IP address, browser type, device information, pages visited (to optimize our site for water sports enthusiasts).
• Location Data: Country/region to determine tax rates and shipping options (excluding Asia and certain remote areas).

2. How We Use Your Information

Your data helps us deliver the seamless adventure-ready experience our customers expect:

• Process transactions and ship your water sports equipment globally
• Provide customer support for paddle board repairs, kayak parts, or payment questions
• Improve our product offerings (like inflatable kayaks or SUP gear) based on purchase trends
• Send order confirmations and shipping updates (you can opt out of marketing)
• Prevent fraud and enhance website security for all adventurers
• Comply with legal obligations regarding international sales

3. Data Sharing & Disclosure

We value your trust and only share data when necessary:

• Service Providers: Shipping carriers (FedEx, DHL etc.) receive address details to deliver your kayaks or paddle boards.
• Payment Processors: PayPal and card networks receive transaction data to complete purchases.
• Legal Compliance: If required by law regarding international sales from our Fresno location.
• Business Transfers: In case of merger/sale affecting Outdoor Kayak Shop.

We never sell customer data to third-party marketers.

4. Data Storage & Security

Your adventure data is protected with:

• SSL encryption on all transactions (look for the padlock icon)
• PCI-DSS compliant payment processing
• Secure servers with limited access
• Regular security audits of our systems

Data is stored primarily in the U.S. with appropriate safeguards for international transfers.

5. Your Rights

As an adventurer, you can:

• Access, update, or delete your account information
• Request order history related to fishing gear, kayaks, etc.
• Opt out of marketing emails (transactional messages still sent)
• Object to certain data processing where applicable by law
• Withdraw consent for future data collection

Contact [email protected] to exercise these rights.

6. Cookies & Tracking

We use these technologies to enhance your paddling gear shopping:

• Essential Cookies: For checkout functionality and account login
• Analytics Cookies: To understand how adventurers navigate our site (Google Analytics)
• Preference Cookies: Remember your currency/language settings
• Advertising Cookies: Show relevant ads for kayaks/SUPs (opt-out available)

Manage preferences via your browser settings or our cookie banner.

7. Policy Updates

We may update this policy as Outdoor Kayak Shop grows. Significant changes will be notified via email or site banner. Continued use after updates constitutes acceptance.

Paddle further. Explore more. Your privacy protected. – The Outdoor Kayak Shop Team